We currently ship to all regions of Australia and New Zealand, as well as the US, Canada, UK, and Ireland.

All orders are shipped from Sydney, NSW, Australia!

We know no one likes waiting, so we aim to ship your order the next working day. Our warehouse operates Monday to Friday (excluding public holidays). Orders placed outside these days will be shipped the next business day. During busy periods or sales, there may be some delays. Once your order is confirmed, Australia Post will send you updates when it's on its.

Once your order has been dispatched, you'll receive an email with confirmation of your tracking information. To track your order, follow the links in the email or enter your tracking number on the Australia Post website.
If you have not received your tracking number as expected, please get in touch with our customer experience team at help@presics.com.au.

Unfortunately, we can't cancel any online orders after your order has been placed. It can be difficult to process all requests for order amendments post-payment, but our team can usually facilitate the following updating requests:

•          ∘   Shipping address
•          ∘   Contact details
•          ∘   Changes to colours and sizes (subject to availability)

To make these amendments, please email help@presics.com.au within 2 hours of placing your order. Any requests received outside of the 2-hour window may not be processed in time before your order is released for shipment.