Yes, absolutely. We offer a 60-day free return and exchange policy. You can find all details in our Returns & Exchanges section below.

Our team will dispatch orders as quickly as possible, but during high-volume periods there may be a 3–4 day delay. We appreciate your patience.

No — we won’t be restocking during the sale. Everything is fully restocked now, and once a colour or size sells out, it won’t be back until after Christmas.

Discount codes don’t apply to sale items — but you can absolutely use them once the sale ends.

Yes — you can update your order yourself within 30 minutes. After that, email us at help@presics.com.au and we’ll try to make changes before it enters fulfillment.